Safe Betting

Responsible Gaming Commitment

7bet believes that betting should be a healthy part of entertainment — not a source of stress or addiction. Stay in control, know your limits, and seek help when you need it.

For ages 21 and above only — access by minors is strictly prohibited

Betting is entertainment, not addiction

Online betting and casino games are a source of enjoyment for many. But like any form of entertainment, they can become a problem if not kept controlled and moderate. At 7bet, we want you to always stay aware of your own situation and know when to stop.

Responsible gaming is not just about setting limits — it means being honest with yourself. Ask yourself regularly: how long have you been playing, how much have you spent, and how do you feel after playing. 7bet's Terms and Conditions set out the full terms of using our platform in detail, so reading them will give you a clear understanding of your rights and responsibilities.

For those who want to join 7bet as a new member, our About Us page provides a detailed description of the platform's core principles and our services. We believe in transparency from the start.

Remember, you should never bet with the aim of recovering money you have already lost. There is no guarantee of winning, and placing larger bets to cover losses can make the situation worse. Set a budget, stick to that limit, and keep betting as entertainment — not as a way to earn money.

Self-control Tools

7bet offers several tools directly in your account settings to help you stay in control of your play. There is no fee to use them.

Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount. Once set, lowering the limit is immediate, but increasing it requires a 24-hour wait.

Session Time Limit

Decide in advance how long you will play in one session. Once the set time is up, the platform will automatically log you out to prevent excessive play.

Account Temporary Break

Put your account on a break for a set period — from 24 hours up to 30 days. During this time, logging in or making deposits will not be possible.

Self-exclusion

If you want to take a complete break from the platform for a longer period, apply for self-exclusion. Options are available from a minimum of 6 months up to permanent exclusion.

Activity Statement

Review your betting activity at any time in your account history. A full breakdown of how much you have deposited, withdrawn, and lost is available there.

Talk to the Support Team

If you have difficulty using any tool or find it hard to make a decision on your own, contact our support team via 24/7 live chat. They speak in Bengali.

Healthy Betting Habits

Following a few simple rules will keep betting from having a negative impact on your life. These are not difficult — they just require staying mindful.

Only play with money set aside for entertainment — never use funds meant for household or emergency expenses.
Before each session, set a maximum loss limit and stop when that limit is reached.
Take regular breaks. Playing for long stretches at a time reduces your judgement and pushes you toward larger bets.
Do not chase losses by placing more bets right after a loss — the urge to "make back what you lost" is a warning sign.
Do not bet when you are angry, sad, or under stress — your ability to make decisions is weaker in these states.
If you feel the urge to hide your betting from family or friends, be cautious — that is an important warning signal.
Keep a balance with other hobbies and social activities so that betting never becomes the centre of your life.
Never bet when you have been drinking or when you are tired — both states weaken your judgement.

7bet's Commitment

We are not just a betting platform — we want every one of our members to stay safe and well.

Account registration and access for anyone under 21 is completely prohibited. Age is verified at the time of registration.
If our team notices suspicious behaviour, we reach out to the member directly and may temporarily suspend the account if needed.
Self-exclusion requests are processed as quickly as possible after being received — no promotional communication is sent during this period.
Bengali-speaking representatives are available via 24/7 live chat and email support to help members set limits and apply for self-exclusion.
Members' personal and financial information is kept secure. Our Privacy Policy contains a detailed description of these protections.
The use of parental control software is recommended to protect minors.

Recognise the Warning Signs

Problem betting does not always appear all at once — it often starts gradually. If you notice any one of the signs below, seek help right away.

Chasing Losses

Continuing to play after a loss with repeated thoughts of "I'll win this time" and being unable to stop — this is the most common sign of a problem.

Spending Essential Money

Spending money meant for rent, loan instalments, or the family's daily expenses on betting is a serious warning sign.

Hiding from Family

The tendency to hide from family or close ones how much time or money is being spent on betting.

Discomfort When Not Playing

Feeling restless, irritable, or having trouble concentrating after a short time without betting are signs of dependence.

Spending More Time Than Planned

You said "I'll play for a bit" but hours have passed — if this keeps happening, it is time to be careful.

Impact on Work or Relationships

Losing focus at work, damaging important relationships, or avoiding social contact because of betting.

Ask Yourself

Answer the questions below honestly. These are not a diagnostic test — but the answers will help you understand your own situation.

1. In the past month, have you spent more on betting than your budget and been unable to stop yourself?

2. After a loss, have you kept playing in an attempt to win it back with "just a little more"?

3. Have you hidden the time or money you spend on betting from your family?

4. Have you taken a loan, borrowed from someone, or broken into savings to fund betting?

5. Have family or friends ever expressed concern about your betting habits?

6. Have you tried to stop betting but failed repeatedly?

If two or more of these questions have a "yes" answer, it would be a good idea to contact our support team or speak with a professional counsellor.
Self-awareness Get Help Ages 21+

Where to Get Help

Asking for help is not a sign of weakness — it takes courage. You can find support at any of the places below.

7bet Live Chat and Email

Talk to us in Bengali via 7bet's 24/7 live chat support. We provide immediate help with deposit limits, session limits, and self-exclusion requests. Support is also available by email.

Family and Trusted People

Talk to those closest to you. A family member or trusted friend can often be more effective than professional help, especially in the early stages.

Professional Counselling

Seek help from a mental health specialist or addiction counsellor. In Bangladesh, this service is available at the National Institute of Mental Health (NIMH) and at various hospitals.

Protection of Minors

At 7bet, account registration or play by anyone under 21 is completely prohibited. We verify age at registration and may request additional identity documents if needed.

If there are children or teenagers in your household, make sure they cannot access your account or device. Use device locks, password protection, and parental control software. Never share your account login details with anyone.

If you suspect a minor is using someone's account, let us know immediately via live chat. We will take action right away.

Responsible Gaming FAQ

If you cannot find the answer to a common question, check our detailed FAQ page or ask via live chat.

Yes. Any withdrawable balance in your account at the time of your self-exclusion request will be returned through the normal process via bKash, Nagad, or Rocket within 5–30 minutes. No new deposits or bets are accepted during the self-exclusion period.

Lowering a limit takes effect immediately. However, a request to raise or remove a limit does not take effect until after 24 hours — this delay is intentional, so that decisions made in the heat of the moment can be reconsidered.

Your account cannot be reactivated before the set exclusion period ends. Once the period is over, you will need to apply through live chat to reactivate, and an additional cooling-off period may apply. Permanent self-exclusion can never be reversed.

Start by talking to them calmly and sharing your concern. Be supportive rather than blame them. If needed, seek help from a professional counsellor or mental health specialist. You can also inform 7bet's support team — we will review the account in question.

No. When a session time limit is reached, you will be logged out, but any bets already placed will be settled as normal. Placing new bets or making deposits will not be possible. You can log in again the next day.

Contact our live chat immediately. We will review the account activity and take the necessary steps. To prevent this in the future, use a passcode and parental control software on your device, and keep your login details secure.